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Frequently Asked Questions

Got questions? We’ve got answers.
From subscription details to feature explanations,
find answers to the most common questions here.


What is Amzigo?

Amzigo is an all-in-one Amazon seller management platform designed to help new, small, and experienced sellers streamline their business operations. With features like the Automated Review Centre, Product Analysis, Dashboard, Mail Response Centre, and Multi-Marketplace Management, Amzigo makes it easier to manage your Amazon store, gain insights, and boost sales—all in one place.

What is the Automated Review Centre, and how does it work?

The Automated Review Centre helps you manage customer feedback by automating review requests. It uses Amazon’s “Request a Review” button, ensuring compliance with Amazon’s policies. You can also send custom review requests, product information, and warranty messages. Automating reviews increases your chances of gaining more feedback, which can boost your product’s visibility and sales.

How does the Product Analysis feature benefit my business?

Product Analysis gives you real-time insights into your sales, conversion rates, and profitability. You’ll be able to monitor product performance across multiple marketplaces, identify trends, and make data-driven decisions. This feature is especially useful for sellers looking to optimize listings, adjust pricing, and better manage inventory.

What can I track using the Amzigo Dashboard?

The Amzigo Dashboard is your command centre. It provides a centralized view of your sales, performance metrics, reviews, and customer insights—all in one place. With the Dashboard, you can quickly see how your store is performing, track trends, and make adjustments on the go.

Can Amzigo help me manage customer communications?

Yes! The Mail Response Centre streamlines all your buyer communications. It centralizes messages from different marketplaces into one inbox, allowing you to respond to inquiries faster and more efficiently. You can also automate routine replies, such as order confirmations or frequently asked questions.

Does Amzigo support sellers who manage multiple Amazon marketplaces?

Yes, Amzigo’s Multi-Marketplace Management feature allows you to manage your products and sales across multiple Amazon marketplaces, including the US, UK, EU, and more. You can track inventory, monitor performance, and handle customer interactions in various regions from a single platform.

How does Amzigo’s pricing work?

Amzigo offers a flexible subscription model where you only pay for the number of emails you need each month. Unlike other platforms, all features are included in every subscription plan—there’s no extra charge for advanced features. You can upgrade or downgrade your email package as needed, and there are no contracts. Pricing starts from just £15.99 per month after a 14-day free trial.

Can I upgrade or downgrade my subscription at any time?

Absolutely. Amzigo offers a flexible subscription model where you can upgrade or downgrade your plan based on your needs. If you need more or fewer emails in a given month, you can easily adjust your subscription in your account settings. The changes will apply immediately.

Is there a free trial available?

Yes, Amzigo offers a 14-day free trial so you can test out all the features before committing. During the trial, you’ll have full access to the platform to explore the Dashboard, set up automated review campaigns, analyze your product performance, and much more.

What happens if I don’t subscribe after the free trial?

If you decide not to subscribe after your free trial, you will lose access to Amzigo’s premium features. You can still log in to your account, but features, like the Automated Review Centre, Product Analysis, and Mail Response Centre, will be disabled until you subscribe.

Do I need to connect my Amazon account to use Amzigo?

Yes, to access all of Amzigo’s features, you need to connect your Amazon Seller Central account. This allows the platform to pull in your sales data, customer reviews, and inventory information, so you can make the most of the automated tools and insights provided by Amzigo.

How secure is my data with Amzigo?

We take data privacy and security very seriously. All data transferred between Amzigo and your Amazon Seller Central account is encrypted, and we follow industry best practices to keep your information secure. We only access the data necessary to provide you with the services of our platform and never share it with third parties without your consent.

How does Amzigo help with increasing sales?

Amzigo offers tools like the Automated Review Centre and Product Analysis to help boost sales. By automating your review requests, you can gather more feedback, which increases trust and product visibility. The Product Analysis feature helps you monitor sales performance and identify top-selling products, allowing you to focus on what works and make data-driven decisions to improve listings and marketing.

Is Amzigo compliant with Amazon’s rules?

Yes. Amzigo is fully compliant with Amazon’s Terms of Service. Our Automated Review Centre uses the “Request a Review” button within Seller Central, which is 100% in line with Amazon’s policies. We also make sure that all features adhere to Amazon’s data and review guidelines to ensure your account stays in good standing.

Can I cancel my subscription at any time?

Yes, there’s no contract with Amzigo. You can cancel your subscription at any time directly from your account settings. Your access to the platform will continue until the end of your current billing period.

What marketplaces does Amzigo support?

Amzigo supports sellers operating in multiple Amazon marketplaces, including: Amazon US, Amazon UK, Amazon EU, Amazon Canada, Amazon Japan. You can easily manage all these marketplaces from a single platform with Amzigo’s Multi-Marketplace Management feature.

What kind of customer support does Amzigo offer?

Amzigo provides comprehensive support articles and tutorials to help you get started and make the most of the platform. Our Help Center is filled with resources, tips, and FAQs to guide you. There was also a support section within the Amzigo portal, where you will find tutorials, including videos on how to use the system effectively.

Can I connect more than one Amazon Seller account to Amzigo?

Currently, each Amzigo account supports one Amazon Seller Central account per subscription. If you manage multiple seller accounts, you would need separate Amzigo subscriptions for each.

What if I need more emails mid-month?

You can upgrade your subscription at any time if you need more emails than your current plan allows. Simply log into your account, and within your profile select a higher-tier plan, and the new email limit will take effect immediately.

How do I get started with Amzigo?

It’s easy! Sign up for the 14-day free trial, connect your Amazon Seller Central account, and start exploring Amzigo’s features like the Automated Review Centre, Product Analysis, and more. You’ll be guided step-by-step to get your account fully set up.

Need more support? Get in touch!

Complete the form, and our team will reach out to you as soon as possible.

hello@amzigo.com

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